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MANUALS

User Manuals

  • General System Manual
  • ELN & LIMS - User Manual
  • LIMS - User Manual
  • AI & DOE - User Manual
  • Chemical Drawing Manual

Admin Manuals

  • Configuration Portal - System Admin Manual
  • Alchemy Scripting - System Admin Manual
  • Field Property Guidelines - System Admin Manual

Onboarding

  • Customer Implementation Manual

User Manuals

  • General System Manual
  • ELN & LIMS - User Manual
  • LIMS - User Manual
  • AI & DOE - User Manual
  • Chemical Drawing Manual

Admin Manuals

  • Configuration Portal - System Admin Manual
  • Alchemy Scripting - System Admin Manual
  • Field Property Guidelines - System Admin Manual

Onboarding

  • Customer Implementation Manual
DEVELOPERS
Integration API
Integration API
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LIMS User Manual

  • Introduction
  • Quality Control Records
    • 2.1 Material
      • 2.1.1 Create New Sample
      • 2.1.2 Create New Material Version
    • 2.2 QC Specification
      • 2.2.1 Create New QC Specification Version
  • Quality Control Process
    • 3.1 QC Overview and Preparation
    • 3.2 QC Sample Testing
      • 3.2.1 Adjusting Formulations
      • 3.2.2 Sample Testing
    • 3.3 Post Testing Work
  • Integrated Record Templates
    • 4.1 Testing Records
      • 4.1.1 Sample
      • 4.1.2 Sample Label
      • 4.1.3 Chemical
    • 4.2 Specification Records
      • 4.2.1 Condition
      • 4.2.2 Property
      • 4.2.3 Test Method
      • 4.2.4 Material Type
      • 4.2.5 Material Subtype
    • 4.3 Organizational Records
      • 4.3.1 Location
      • 4.3.2 Company
      • 4.3.3 Contact
  • Appendix A - Units Library
  • Appendix B - Adjustment Properties
  • Appendix C - Data Retention and Extraction

** Reading the Manual on phones and smaller screen tablets is not recommended, since you may not enjoy the best user experience.

1. Introduction

Alchemy’s Laboratory Information Management System (LIMS) is designed to embed testing right into the development process, bringing in real-time data from lab equipment and ensuring quality at every step. The Quality Control process provides a ready-to-use library of test methods, analyses, and charting tools. Moreover, it bridges the gap between formulation and testing with a seamless integration while removing silos between departments. 

This manual will help you navigate the Quality Control process within Alchemy while learning best practices for the product. 

2. Quality Control Records

In order to begin a Quality Control process, two independent records must be created:

  • Material
  • QC Specification

Once the Material record has been created it can be used in the QC specification record to provide testing parameters and other relevant information to the Quality Control process.

The Quality Control process is comprised of three records:

  • QC Overview and Preparation
  • QC Sample Testing
  • Post Testing Work

2.1 Material

The Material record is a data structure used to store information about raw materials that may be used in an organization's product R&D and manufacturing.

The record contains the following General Information fields:

Figure 2.1 Material - General Information
  • Code
    • System-generated; uneditable 
  • External Code
    • Used for integration with 3rd-party software
  • See all samples
    • Opens a Samples drawer from the right side of the screen with two lists:
      • Available Samples: Displays a list of currently available samples of the material.
      • All samples: Displays a list of all historical samples of the material.
    • The drawer can be resized to display the space in full or half size modes by clicking the arrow icon to the right of + New Sample. 
    • Information within the drawer will refresh with current data each time the drawer is opened by the user.
  • Material Name
    • Required
    • Default value displays the system-generated Code
  • Version
    • Displays a unique version number for the material
    • System-generated; uneditable 
  • Update Version
    • Creates a new material record, as a duplicate of the original material. A new or updated version of a material can be useful when:
      • Adjustments are made to the composition of a chemical material, such as modifying the ratios of ingredients or introducing new components.
      • Changes occur in the manufacturing or synthesis process.
      • A material undergoes changes based on quality control findings or improvements.
    • Version numbering would increase from 1.0 to 1.1 when updating the version of a material.
  • See all versions
    • Opens a Material Versions drawer on the right side of the screen with a list of all versions of the material record.
    • The drawer can be resized to display the space in full or half size modes by clicking the arrow icon to the right of + New Version. 
    • Information within the drawer will refresh with current data each time the drawer is opened by the user.
  • Description
  • Created By
  • Date Created
  • Owner 
  • QC Specification
    • Displays the active quality control specification record in the system, if applicable.

2.1.1 Create New Sample

In addition to seeing current and historical samples of the material record, this drawer can be used to create new samples. After opening the Sample drawer, users can click + New Sample in the top right corner. This action opens a new Sample record that can be completed. Once all required fields have been filled in, the record can be closed and upon refresh of the material record Sample drawer, the newly created sample will appear.

Figure 2.2 Material Samples - Create New Sample

2.1.2 Create New Material Version

A new material version can be created by clicking + New Version within the Material Versions drawer. This action opens a new Material record as a duplicate of the original material. Version numbering would increase from 1.0 to 2.0 when creating a new version of the material.

Figure 2.3 Material Version - Create New Version
Note

The naming pattern generated in the Code field is based on the value selected in the Category field, found under the Categorization section. 

  • Intermediate = “IM” + n
  • Finished good = “FG” + n
  • Raw material = “RM” + n
  • Customer material = “CM” + n
  • Competitor materia = “XM” + n
  • Other = “M” + n

In the event the Category field has not been set, the generated code will appear with the naming pattern used for Other.

The Categorization section of the Material record includes:

Figure 2.4 Material - Categorization
  • Type & Subtype
    • User-defined lists in the system of applicable properties.
    • Once the material is marked as a specific type and/or subtype its corresponding properties will appear in the Specifications table at the bottom of the record.
  • Category
    • Intermediate
      • A material a company makes and/or uses to make other finished goods. 
    • Finished good
      • A material that can become a product with a sellable SKU  and not just being created for internal purposes.
    • Raw material
    • Customer material
    • Competitor material
    • Other
  • Produced by
    • Lists all companies in the system
  • Material status
    • Hypothetical
    • Research
    • Experimental
    • Production approved
    • Not available
  • Approved by
    • Visible only if the Material Status is set to Production Approved 
    • System generated with the user who updated the status
  • Date of approval
    • Visible only if the Material Status is set to Production Approved 
    • System generated with the user who updated the status

The Suppliers section of the Material record includes:

  • A list of all companies that are suppliers of the material, along with sourcing status for each.
Figure 2.5 Material - Suppliers

The Documents section of the Material record includes:

  • Define documents as external links
    • Enabling this option displays three fields below:
      • TDS
      • SDS
      • Other Documents
    • Displays documents as links rather than a traditional attachment.
Figure 2.6 Material - Documents

The Chemical Information section of the Material record includes:

Figure 2.7 Material - Chemical Information
  • Chemical/Generic name
    • Displays a list of chemicals in the system 
    • Selected name links to the Chemical record
  • Show less
    • Collapses the CAS number and Molecular formula fields from view
  • CAS Number
    • System generated with information pulled from the  selected Chemical record
    • Uneditable
  • Molecular Formula
    • System generated with information pulled from the  selected Chemical record
    • Uneditable
  • INCI Name
    • System generated with information pulled from the  selected Chemical record, if applicable
  • Chemical composition/Ingredients declaration
    • A table used to list components of complex materials

The Hazard and Safety section of the Material record displays the GHS pictograms related to the material:

  • Explosive
  • Flammable
  • Oxidizing
  • Compressed Gas
  • Corrosive
  • Toxic
  • Harmful
  • Health hazard
  • Environmental hazard
Figure 2.8 Material - Hazard and Safety

The 1:1 Replacements section of the Material record displays a table used to list any applicable replacements.

Figure 2.9 Material - 1:1 Replacements

The Specification section of the Material record displays a list of all properties associated with the material’s type or subtype. The table will only be visible if the fields have been selected and there are properties associated with them.

Targets and Value for calc. can be defined for all specifications. Values will be used in all calculations and color-coded based on the given targets.

Figure 2.10 Material - Specifications

The Recipe section of the Material record includes a complete set of formulating tools to develop a recipe and capture all relevant property data. Materials, phases, processing steps, and comments can be added using the buttons below the table.

Figure 2.11 Material - Recipe

2.2 QC Specification

The QC Specification record is used to inform a user how samples of a material are meant to be tested in the Quality Control process.
The record contains the following General Information fields:

Figure 2.12a QC Specification - General Information
  • Name
    • Displays the Material name after one has been selected in the Materials table.
    • System-generated; uneditable 
  • Version
    • Displays a unique version number for the QC Specification.
    • System-generated; uneditable 
  • New Version
    • Creates a new QC Specification record as a duplicate of the original. A new or updated version of a QC specification record can be useful when:
      • Changes occur in the testing specifications. 
      • New material versions have been created after changes based on quality control findings or improvements.
  • See all versions
    • Opens a QC Specification Versions drawer on the right side of the screen with a list of all versions of the QC Specification record, as well as the active version of the record.
    • The drawer can be resized to display the space in full or half size modes by clicking the arrow icon to the right of + New Version. 
    • Information within the drawer will refresh with current data each time the drawer is opened by the user.
  • Materials table
    • Displays the Material name and version of any selected material.
  • Add Material
    • Displays the materials library of the system.
  • Remove Material
    • Only visible below the Materials table once a Material has been added to the record.
  • Type
    • Displays the Material Type after one has been selected in the Materials table.
    • System-generated; uneditable

Note: Only one material can be selected per QC Specification record. However, multiple versions of a specific material can be added. Newly created versions of the QC Specification can only be linked to the same material and its versions.

⚠️ When a QC Specification is created, it must be published by clicking the Publish button to use it across the system. Non-published, or Draft, specifications are not included in data models and are unable to be used in the Quality Control process. Brand new QC Specification can only be linked to a Material which does not already have a QC Specification linked.

Configuration Changes

If any fields are manually added to the record via configuration, then they will default to only being editable when a new version of the QC Specification is created. To change this and make the fields editable at all times, an update to the OnChange event of the QC Spec Status field needs to occur. When manually adding the field, add lines for 

.Editable = false

.InputBackgroundColor = ‘#F5F7FA’ 

See the image below for an example. Talk to your System Administrator for any Configuration Changes.

Figure 2.12b QC Specification - Configuration

2.2.1 Create New QC Specification Version

A new QC Specification version can be created by clicking New Version to the right of the record version number or by clicking + New Version in the QC Specification version drawer. This action opens a new QC Specification record as a duplicate of the original record. Version numbering would increase from 1.0 to 2.0 when creating a new version of the QC Specification.

Figure 2.13 QC Specification Versioning - Create New Version

The Preparation Work section of the record includes information for the user related to materials needed or tasks to complete prior to testing being performed. Fields in this section include:

Figure 2.14 QC Specification - Preparation Work
  • Instructions
    • A rich text field used to provide any pre-testing information.
  • Materials table
    • Material Needed
      • Displays the name of the selected Material
      • Multiple materials can be added by clicking + Add Row 
    • Weight
      • Numeric field
    • Units
      • Default unit is displayed based on system configuration but can be altered to user specifications by clicking the field and selecting an option from the drop down.
  • Preparation Task table
    • Alphanumeric field

The Post Testing Work section of the record includes information for the user related to tasks to complete once testing has ended. Fields in this section include:

Figure 2.15 QC Specification - Post Testing Work
  • Instructions
    • A rich text field used to provide any post-testing information.
  • Sample Request table
    • Automated Sample Request
      • Selection of preconfigured choices including:
        • Customer Sample
        • Retain Sample
        • Standard/Control Sample
      • Multiple sample requests can be made by clicking + Add Row
  • Weight
    • Numeric field
  • Units
    • Default unit is displayed based on system configuration but can be altered to user specifications by clicking the field and selecting an option from the drop down.
  • Tasks table
    • Alphanumeric field

The QC Testing Specification/Process Flow section of the record is used to display selected tests and test methods the user should perform on samples. These tests can be grouped into stages which are added by clicking the Add Testing Stage button.

Figure 2.16 QC Testing Specification/Process Flow

Each stage is displayed as a table with the following fields:

  • Property
    • Displays the name of the selected Test(s)
    • Name can be altered for the test table while metadata remains unchanged
  • Unit
  • Specification: Defines the range of values for each Test.
    • Between, Greater than, Lower than ‍
      • numerical and date-time properties only
    • Exact; with allowed deviation
  • Specification Values: Format is dependent on property type. Acceptable formats include:
    • Alphanumeric and Numerical properties ‍
      • free text entry or dropdown of predefined values
    • Date/time
    • Checkbox
    • User reference
    • Link
    • Attachment  
  • Include in CoA
    • Default state is enabled for all added Tests
  • Stop on Failure
    • Controls if the user can proceed with testing if the result is out of range. If enabled, the user stops testing, gets a notification as an indication in the testing table, and determines next steps:
      • Add adjustments
      • Ask for assistance
      • Suggest that the sample is out of specification

Add Tests

Tests and Test Methods are added to the Specifications table to define the parameters a user will reference when completing sample testing in a Quality Control process. They can be added to the table by clicking:

  • +Test Method
    • Opens a dropdown with all available test methods in the system. Each test method can be added only once.
  • +Test
    • Opens the Add Test modal  where a user can add a single measured property, or an entire test matrix, with multiple measured properties and varying conditions.

To add tests through the  modal, measured properties, as well as the applicable units, must be defined. The user can select one or more properties via the dropdown, which will display a list of all available system properties measured in the lab. Additional properties can be added by clicking +Add.

Based on the selected properties, one of two additional sections will appear:

  • Conditions
  • Specify Condition Values

In the Conditions section, the user can choose optional conditions for this test, including its number of variations. However, mandatory conditions will be added automatically. For numerical conditions, the user can select whether they want to enter values manually or if they would like to define a range. In this case,  the system will generate all values. Additional conditions can be added by clicking + Condition.

In the Specify Condition Values, a table will be auto-generated based on the selected properties and conditions chosen. Properties will be added as new rows, while conditions will display as columns. The system will multiply the number of rows for each varying condition to match the number of variations for the associated property.

Figure 2.17 Add Test

When saved, the system will add all necessary rows to the Tests table with all user-defined properties, and their respective conditions.
‍

Table Modifications

Test Methods (Strict)

  • Access SOP and testing instructions by clicking a test method name to open the associated record.  
  • Access the menu icon (⋮) to the left of a row and select Delete to remove the test method.
  • For each property within a test method, test conditions can be accessed by hovering over the applicable cell and clicking the icon. This allows the user to:
    • Edit the name for the testing table

Test Methods (Flexible)

  • Access SOP and testing instructions by clicking a test method name to open the associated record.  
  • Access the menu icon (⋮) to the left of a row and select Delete to remove the test method.
  • Access the + icon to the left of a test method row to add new test properties.
  • Each property within a test method has the following actions available:
    • Remove the property using the menu icon (⋮) to the left of a row and select Delete.
    • Test conditions can be accessed by hovering over the applicable cell and clicking the icon. This allows the user to:
      • Edit the name for the testing table
      • Define condition values, if applicable

Single Test

  • Test conditions can be accessed by hovering over the applicable cell and clicking the icon. This allows the user to:
    • Edit the name for the testing table
    • Define condition values, if applicable
  • Remove the property using the menu icon (⋮) to the left of a row and select Delete.

3. Quality Control Process

Quality Control is a process template representing Alchemy’s LIMS platform, with only a single stage.

Pre-configured records found in this stage include:

  1. QC Overview and Preparation
  2. QC Sample Testing
  3. Post Testing Work

Additional records can be defined in the configuration portal and added to the Quality Control process template based on organizational needs.

3.1 QC Overview and Preparation

When a user initiates the creation of a Quality Control process, the QC Overview and Preparation record is automatically generated and displayed in the process navigation panel to the left of the open record. 

This record is comprised of four sections and is primarily auto-populated with information from the QC Specification record once a Material is selected:

  • General Information*
  • Preparation Work
  • Post Testing Work
  • QC Testing Specification/Process Flow

‍*Note: A new instance of this record will only have the General Information section displayed. Additional sections will not appear until the Material has been selected and applied to the field.

The General Information section of the record includes:

Figure 3.1 QC Overview and Preparation - General Information
  • Job Number ‍
    • Required
  • Lot/Batch Number
    • Required
  • Material: Dropdown selection of previously-defined materials that have a corresponding active QC Specification record. Only materials meeting this criteria will be displayed. 
    • Required
  • Material Code
    • System identifier; pulled from the associated Material record
    • Auto-populated; uneditable
  • Type & Subtype: Categorization elements of the selected material. Subtype will only be visible if there is one associated with the Material record.
    • Auto-populated; uneditable
  • Lot/Batch Size
    • Required
  • See Previous Jobs: Opens a drawer on the right side of the screen and displays all quality control processes associated with the selected Material record.
    • If the QC Specification selected is being run for the first time, this will display a text field only which states, First Time Produced.
  • QC Specification: System identifier of the record that is linked to the selected material. 
    • Auto-populated; uneditable
  • QC Status: Status of the QC process
    • Auto-populated; uneditable
  • Current Sample: Refers to the testing stage a user is actively working on. 
    • Auto-populated; uneditable
  • Produced for: Dropdown selection of previously defined companies created in the system.
    • Required
  • Assigned to: Dropdown list of available users, with appropriate permissions, in the system.
    • Required
  • Request Date: Displays date the record was generated
    • Auto-populated
  • Planned Date
  • Due Date

The Preparation Work section of the record includes:

Figure 3.2 QC Overview and Preparation - Preparation Work
  • Instructions
    • Auto-populated; uneditable
  • Materials table
    • Material Needed
      • Auto-populated; uneditable
      • Materials can be deselected by the user before beginning testing
    • Weight
      • Auto-populated; uneditable
    • Units
      • Auto-populated; uneditable
    • Available Samples
      • Drop down selection of samples created from the listed material needed
    • Location
      • Auto-populated; uneditable
    • Sublocation
      • Auto-populated; uneditable
  • Preparation Task table
    • Auto-populated; uneditable
    • Tasks can be deselected by the user before beginning testing

The Post Testing Work section of the record includes:

Figure 3.3 QC Overview and Preparation - Post Testing Work
  • Instructions
    • Auto-populated; uneditable
  • Sample Request table
    • Automated Sample Request
      • Auto-populated; uneditable
    • Weight
      • Auto-populated; uneditable
    • Units
      • Auto-populated; uneditable
  • Tasks table
    • Auto-populated; uneditable

The QC Testing Specification/Process Flow section of the record includes stage table(s) with the following non-editable fields:

Figure 3.4 QC Overview and Preparation - QC Testing Specification/Process Flow
  • Property
  • Unit
  • Specification
  • Specification Values
  • Include in CoA (Certificate of Analysis)
  • Stop on Failure 

Once the QC Overview and Preparation record is in a valid state and samples have been received, the user is ready to begin testing and the Ready For Sample Testing button becomes active. Once the button is clicked, the QC Sample Testing record will be created and testing of samples can begin.

3.2 QC Sample Testing

The QC Sample Testing record has two main functions:

  • Adjusting Formulations
  • Sample Testing

3.2.1 Adjusting Formulations

In certain cases, a sample may fall out of specification based on the guidelines set prior to testing. If this happens, the QC Sample Testing record will be used to create adjustments to the initial recipe in the Trials table.

Figure 3.5 QC Sample Testing - Trials Table

The Trials table displays the following default columns and information:

  • Materials: Lists the names of all added materials, processing steps and comments. 
  • Actual: Sample formulation for each trial.
    • Weight

Additional Material data and columns can be added to the Trials table through the Settings icon and include:

  • Material Properties
  • Material Contributions/Inputs

Materials and Material Properties columns will remain visible even when horizontal scrolling is required to view additional adjustment columns.

Add a new row to the Formulations table by clicking the options directly beneath the table:

  • + Material: Opens a searchable modal to choose from the library of Materials. 
    • For each selected material, you can select the sample used. When you choose a sample, its weight will be automatically subtracted from the sample’s original quantity providing real-time, accurate data of the sample availability in the system.
  • + Processing Step: Opens a searchable modal to choose from the library of Processing Steps.
    • The processing step is used to define how select materials should be processed (e.g., mixed, baked, etc.) by specifying conditions (e.g., time, equipment).
  • + Comment: Adds new row to the table
    • Free-text entry

Hovering over a row within the table displays actionable options icons on the left-hand side:

  • + - Displays a dropdown selection of additional rows to the table
  • ⋮ - Delete the selected row
  • ⋮⋮ - Click and drag to reorder rows
    • This action is only available within the same indentation

Rows added via the options displayed beneath the Trials table will appear at the bottom of the table. Rows added via the + icon will appear directly beneath the row that was selected.

Along with these adjustments, calculations of properties with defined targets will be run on the newly created samples and will be captured in the Calculations table. Additional calculations can be run by adding them with the + Calculation button beneath the table. This will create a row for data capture.

Figure 3.6 QC Sample Testing - Calculations Table

3.2.2 Sample Testing

Sample testing occurs in the Tests table at the bottom of the QC Sample Testing record. Tests are performed in order of appearance in the table. As tests are completed and data is entered into the table, the cells will turn either green (within specification) or red (out of specification). 

Certain properties can be marked as Include in Certificate of Analysis and/or Stop of Failure.

If a property is to be included in the CoA and the test passes the required targets, a checkmark icon will be displayed in the cell signifying this value will be entered in the certificate. If multiple tested Samples fit within required targets, the newest value will be automatically marked, while users retain the option to manually choose which passing value will be added to the CoA.

If a property is marked as Stop of Failure and the test does not pass the required targets, an exclamation mark icon will be displayed in the cell and the entire testing table will become non-editable, as further testing on this Sample should not be performed. In this case the user needs to stop testing and proceed with one of possible options below.

Figure 3.7 QC Sample Testing - Tests Table

If all sample testing results are within the predefined targets, the Sample Approved button will become active. However, if additional testing is required because a value returned out of range, additional buttons will become visible. 

The + Adjustment button will add a column to the Trials table above.

Figure 3.8 Adjustment Column - Trials Table

Additional adjustment columns can be added to the Trials table by creating and applying properties for: 

  • Adjustment % - The weight of adjustment expressed in percent in relation to the previous Sample
  • Adjustment Estimate - A flag which indicates whether the adjustment exceeds 10% of the previous weight

The use of these columns will help show the increase in weight in relation to the previous amount so users can track the impact of an adjustment better over time.

See Appendix B for more information about how to set up the adjustment properties in the system.

Once the formulation is complete and adjustments are made, the user will click the Send Adjustment button at the bottom of the record that will become visible at this time. After the new sample has been prepared with the adjusted values, it will undergo the testing process in the Tests table again. 

Users also have the option to Ask For Assistance from a lab manager or mark a sample test as Out Of Specification. This option lets the lab manager decide how the user should proceed with that sample and any further testing. 

The Ask For Assistance feature creates a log where the user can create an entry of the solution to their problem, as well as who they contacted for help. While they receive help, the job status of the process will be updated to Waiting for assistance until the issue has been resolved.

Figure 3.9 QC Sample Testing - Assistance Entry

In the event a solution cannot be reached, the sample can be marked as Out of Specification. At this point, the lab manager will decide whether to request a customer sample, continue with formulation and adjust the sample for further testing, repeat testing on the same sample or discard the testing entirely by marking it Off-Grade.

Figure 3.10 QC Sample Testing - Out of Specification

Once testing has been completed and the Sample Approved button has been clicked, the Post Testing Work record will be generated.

3.3 Post Testing Work

The Post Testing Work record includes information for the user related to tasks to complete once testing has ended. It is comprised of three sections:

  • Requirements
  • Samples
  • Conclusion

The Requirements section of the record has fields for:

Figure 3.11 Post Testing Work - Requirements
  • Instructions
    • A rich text field used to provide any post-testing information.
  • Tasks

The Samples section contains a table with the following information:

Figure 3.12 Post Testing Work - Samples
  • Sample Code
  • Sample Type
  • Weight
  • Sample Status

Users can also request new samples with the + Request Sample button. This will display a section where users can input the:

Figure 3.13 Post Testing Work - Request Sample(s)
  • Sample Type
    • Dropdown selection of predefined options
  • Weight
    • Unit field is adjustable by clicking the area and selecting from the dropdown
  • Location
  • Sublocation
  • Comments

The Conclusion section of the record contains a rich text field where users can enter comments about testing for future jobs. If the sample type is a customer sample, there will be an additional field for any customer comments.

Figure 3.14 Post Testing Work - Conclusion

4. Integrated Record Templates

A variety of integrated record templates exist to support Alchemy’s Quality Control and can be categorized into the following groupings:

  • Testing records
  • Specifications records
  • Organizational records

Users can create new records by clicking + New in the left-hand navigation panel. This opens a drawdown menu where the necessary record can be selected from the list. A modal will open, allowing the user to input the values required to save and create the record. 

Each record contains a General Information section that is used to document relevant high level information. Additional record-specific sections may follow. Details of each record template can be found in the following subsections.  

Note: The creation and use of these record is dependant upon the user having the appropriate permissions. Contact the system administrator if there are access issues.

However, the metadata for these record templates cannot be configured, regardless of permissions.

4.1 Testing Records

Testing records relevant to the Quality Control process include:

  • Sample
  • Sample Label
  • Chemical

4.1.1 Sample

The Sample record is a data structure used to store information about physical substances that undergo testing to discover their properties.

Within Alchemy, Sample records are used to test materials through the Quality Control process.

The record contains the following General Information fields:

Figure 4.1 Sample - General Information

  • Code
    • Required
    • System-generated
  • External Code
    • Used for integration with 3rd-party software
  • Lot/Batch number
  • Print Label 
    • Used to generate a printed label that can be attached to a Sample. Refer to the Sample Label record for additional information. 
  • Type
    • Internal Sample
    • QC Sample
    • Retain Sample
    • Standard/Control Sample
    • Customer Sample
    • Raw Material Sample
    • Competitor Sample
  • Created In
    • Only visible if the sample was created within a Quality Control process.
      • Auto-populates with the project name as a hyperlink. 
  • Material
    • Value will be system-generated if the Sample Type is Internal Sample, otherwise there will be a list of materials to choose from the system library.
  • Material Type and Subtype 
    • Values pulled from the selected material; uneditable.
  • Description
    • Free-text entry field, however the field will auto-populate if the Sample is created from a Quality Control process. 
  • Date Created
    • Default value displays the date the record is created 
  • Created By
    • Default value displays the user who created the record
  • Status
    • In Preparation
    • Prepared/Delivered
    • Opened
    • Not Available
  • Expiry Date
  • Received
  • Testing Started
  • Testing Completed
    ‍

Note: The sample status automatically changes to Opened when a sample is consumed. When the available quantity of the sample becomes zero or below, the status is automatically updated to Not Available. All other status changes are done manually‍


The Availability and Usage section of the Sample record includes:

  • Available Quantity
    • Uneditable field that automatically calculates the available quantity of the sample based on the Original Quantity and all recorded usages. 
  • Original Quantity
    • Used to define the initial quantity of a sample upon its initial arrival. 
  • Sample Usage
    • Displays a list of all usages of the sample. Wherever in the system the sample is used (e.g., in a trial), that usage will be automatically displayed as a new row in the table. 
    • The table can be hidden from view by clicking Hide Usage History.
  • Corrections
    • Displays a list of manually added usages (e.g., spillage) that impacts the Available Quantity.

Figure 4.2 Sample - Availability and Usage

The Sample Location section of the Sample record includes:

  • Location
    • Displays a library of main locations in the system.
      • Examples may include: building, site, lab, etc.
  • Sublocation
    • If the selected location has any defined sublocations, then a library of secondary locations will be available to select from.
      • Examples include: freezer, shelf, container, etc.

Figure 4.3 Sample - Location

The Hazard and Safety section of the Sample record displays the GHS pictograms related to the material. This information is pulled directly from the origin material and is uneditable from the Sample record. 

This section will not be visible until a Material has been associated with the sample.

Figure 4.4 Sample - Hazard and Safety

4.1.2 Sample Label

The Sample Label record is used to generate a printed label to attach to a sample container. 

It can be created by clicking the Print Label button from the Sample record. Once a label for a sample is made, additional clicks will display the same label as what was previously printed.

Figure 4.5 Sample Label

Every Sample Label record has the following information:

  • Label Size
    • The following sizes are available:
      • 1.25" x 0.75" (3.18 cm x 1.91 cm)
      • 1" x 2.625" (2.54 cm x 6.67 cm)
      • 2.125" x 1.6875" (5.40 cm x 4.29 cm)
      • 4" x 2" (10.16 cm x 5.08 cm)
    • Field not visible in the printout
  • Label Preview
    • Superset of information visible includes:
      • Sample: visible on all sizes of the label
      • Lot/Batch: visible on all sizes of the label
      • Expiration Date
      • QR Code: visible on all sizes of the label
      • Hazard pictograms
  • Printing instructions

4.1.3 Chemical 

The Chemical record is a data structure used to store information about substances an organization is using.

Figure 4.6 Chemical

A new Chemical record has the following fields: 

  • Chemical Name
    • Required
    • Free-text entry
  • Code
    • Auto-generated by the system
    • Uneditable 
  • External Code: Used for integration with 3rd-party software
    • Free-text entry
  • CAS Number: Registry number
    • 10 digit maximum
    • Divided into three parts
      • xxxx-xx-x
  • PubChem Link: Link to the corresponding chemical in the PubChem database at  https://pubchem.ncbi.nlm.nih.gov/
    • Auto-generated
  • Molecular Formula
    • Free-text entry
  • INCI Name: Registry number for use in the Personal Care Industry
    • Dropdown selection
  • IUPAC Name
  • EC / List No. 
    • The official number of the substance within the European Union. This number can be obtained from the European Inventory of Existing Commercial Chemical Substances (EINECS).
  • Index No. 
    • A digit sequence: ABC-RST-VW-Y. 
      • ABC corresponds to the atomic number of the most characteristic element or the most characteristic organic group in the molecule. 
      • RST is the consecutive number of the substance in the series ABC. 
      • VW denotes the form in which the substance is produced or placed on the market. 
      • Y is the check digit calculated by the 10-digit ISBN method.

INCI Name

INCI, also known as International Nomenclature Cosmetic Ingredient, is a database of internationally recognized names of cosmetic ingredients. Use of the INCI Name record will enable a user to link chemicals used to any applicable INCI Names, maintaining the connection to its international naming conventions while being able to utilize organization identifiers when running trials.

Figure 4.7 INCI Name

A new INCI Name record has a single field:

  • INCI Name
    • Required
    • Free-text entry

4.2 Specification Records 

Specification records relevant to the Quality Control process include:

  • Condition
  • Property
  • Test Method
  • Material Type
  • Material Subtype

‍

4.2.1 Condition

Conditions can be used in Alchemy to describe the circumstances under which something is measured, such as the temperature and humidity for a dry time measurement or time interval testing of bacterial growth.

Figure 4.8 Condition

Much like Properties, conditions can be added at any point in the process. Once applied, Alchemy automatically expands your data model and metadata, and propagates the addition(s) to the internal library of conditions. Once a condition is defined, it becomes available for use by users with the appropriate permissions within:

  • Properties
  • Processing steps

🔐 Conditions can be applied only to the production tenant, not the UAT.

⚠️ When a condition is created, it must be applied by clicking the Apply button to use it across the system. Non-applied, or Draft, conditions are not included in data models, and metadata cannot be specified as a target or be measured.

The Condition record contains the following General Information fields:

  • Name ‍
    • Required‍
    • Note: The name cannot start with a number because it is used for generating the system identifier of the condition
  • Value type‍
    • Number
    • Text 
    • Date and Time
    • Attachment
    • Checkbox
    • User 
    • Link
    • Record Reference

Note: For additional information regarding types supported by Alchemy, please refer to the section Property - Property Types.

Condition records will also display:

  • Related Properties: A list of properties that use the condition in all test methods related to them.
  • Related Processing Steps: A list of processing steps that use the condition. 

‍

4.2.2 Property

In Alchemy, a property can be used to characterize many elements in the system including: 

  • Materials 
  • Trade name materials 
  • Batches 
  • Final products
  • Steps
  • Trials
  • Trial intermediates

Properties can be added to the system at any point in the process. Once applied, Alchemy automatically expands your data model and metadata, and propagates the addition(s) to the internal library of properties. Once a property is defined, it becomes available for use within the system by users with the appropriate permissions:

  • Specifying or selecting a test method
  • Defining Material Type and Material Subtype

🔐 Properties can be applied only to the production tenant, not the UAT.

The Property record contains the following General Information fields:

Figure 4.9 Property - General Information

  • Name
    • Required
    • Note: The name cannot start with a number because it is used for generating the system identifier of the property
  • Identifier: System identifier used in the database for further calculations on other properties.
    • Required
    • Can be manually added or system-generated
      • If user defined, it must be done without using spaces or special characters
    • Becomes uneditable once the property has been applied
  • Property usage: Dropdown list of two options to define how the property will be used within the system. 
    • Property is measured in Lab tests
    • Property is calculated
  • Property Type: 
    • Number 
    • Text
    • Date and Time
    • Attachment
    • Checkbox
    • User 
    • Link
    • Record Reference 
  • Use property for Compare Material Contribution while formulating: Enables the property to be selected as a material contribution column inside the lab book. If selected, a new field appears to define any applicable expressions:
    • Material Contribution Calculation

⚠️ When a property is created, it must be applied by clicking the Apply Property button to use it across the system. Non-applied, or Draft, properties are not included in data models, and metadata cannot be specified as a target or be measured.

Property is measured in Lab tests

This type of usage allows for property values to be manually entered into the system, or it can be calculated based on other measured properties. Once applied, this property is available for use in Tests tables across the system. 

Selection of this usage will trigger an expression field to define any applicable:

  • Expression for calculating the value in the Tests tables

Two additional sections will also become visible at the bottom of the Property record if this usage is selected:

  • Test Methods using this Property: A list of test methods that have had a given property applied to it. This section will remain empty until a Property record is applied to the system and then associated with a test method.
    ‍
  • Conditions: Dropdown list used to select a list of conditions that must be satisfied to measure the property. Multiple conditions can be selected, with options for each:
    • Mandatory - If enabled, all test methods using the property will include any conditions selected as mandatory.
    • Default Value - A value that will be displayed for the condition when the property is added to a test method or requirements table in a lab book.
    • Unit - Numerical conditions only. The default unit of the condition is displayed but this can be changed to any other supported unit at the user's discretion.

Figure 4.10 Property - Measured in Lab tests

Property is calculated

This type of usage calculates properties with a formula and can be based on other properties or information from the Trials table. However, with the appropriate configuration this property usage can also be defined to allow for the value to be editable inside the Calculations table. Once applied, this property is available for use in Calculations tables across the system.

Selection of this usage will trigger two additional expression fields to define any applicable:

  • Expression for calculating the value in the Calculations tables
  • Expression for scaling the trial based on updates in the Calculations table

Figure 4.11 Property - Calculated

Property Types

There are eight property types available within Alchemy. Depending on the type selected, additional fields will be added to the record. These fields are outlined below.

Numbers

Unit Type  & Default Unit: Supported unit types, as well as with applicable units, can be found in Appendix 1 - Units Library.

Predefined Values: If enabled, a field appears where a comma separated list of predefined numerical values can be entered for the property.  

Applied properties will then be displayed as a dropdown with a list of these values. 

Decimal Places: Used to define the desired number of decimal places for a displayed property value across the system.

The default value is two decimals.

Scientific Notation: Used to define whether a property value should be displayed in scientific notation.

  • Value captured = 0.00010 
  • Displayed value = 10e-5 

Use Property for Formulating: Used to enable a property to be selected as the primary formulating input within a lab book. 

Selection of this option will trigger an expression field to define the calculation of the weight for each material based on the entered value:

  • Formulating Calculation

‍If enabled, the system will automatically select the option Use property for Compare Material Contribution while formulating. This is due to Scale functionality. The system needs both expressions to be able to recalculate weights.

Text

Predefined Values: Numerical and text values only. 

Additional information regarding this option can be found in the Property Types, Number section. 

Date and Time

Date & Time Format: Used to define the format that will be used whenever the property is displayed in the system. The default format is:

  • MMM dd yyyy
Attachment

Allow multiple: If enabled, multiple attachments are able to be added to this property type in the system. 

Checkbox

Use Property for Formulating: Additional information can be found in the Property Types, Number section.

User

Allow multiple: If enabled, multiple users are able to be added to this property type in the system. 

Link

No additional field is displayed in the property record. If this type is selected, a field will be displayed for the property value which will require the entry of a valid url format. 

Record Reference

A record reference property type  allows the user to define the criteria around which record templates, as well as any desired columns, are visible to a user when the property is used in a lab book. 

‍Figure 4.12 Property Type - Record Reference 

Within the Property record, one or more record templates can be selected. Filter criteria can be applied for each record template listed so only the names of records with corresponding templates and criteria will be visible to the user interacting with the field and selecting the property value.

Once a value has been selected from the dropdown, columns visible from the referenced record(s) will be displayed. Visible columns can include:

  • Name - Required
  • Template
  • Status
  • Created On
  • Created By
  • Process
  • Stage

Note: To enable a property or condition to be used as a record reference, the templates must be appropriately configured in the configuration portal. Contact your administrator or Alchemy representative for any assistance with enabling this feature. 

Property Updates

Once all required fields are complete, the property can be applied to and used in the system. If changes need to be made to a property, certain fields can be updated including:

  • Name
  • Expression fields
  • Default Unit
  • Decimal Places
  • Scientific Notation
  • Allow Multiple
  • Date & Time format
  • Predefined Values

Any changes made to these fields or selections will enable the Apply Changes button and issue a cation that the property contains unsaved changes. Once clicked, all changes will be saved and displayed in the system.

Fields that cannot be updated once a property has been applied to the system include:

  • Identifier
  • Property Usage
  • Property Type
  • Unit Type
  • Use property for formulating
  • Use property as material contribution
  • Predefined Values Checkbox
  • Conditions

Figure 4.13 Property - Apply Changes

Archive Property

If an applied property is no longer needed, it can be archived in the system to prevent it from being used further. Clicking the Archive Property button will allow for the system to retain all historical trials or test methods the property was used in. While this action removes the property from use in lab books or test methods, the record can still be accessed and unarchived for future use by clicking the Unarchive Property button.

4.2.3 Test Method

Test Methods are used in Alchemy to define any associated conditions, which are then used to perform defined trials in a Lab Book. 

Test Methods can be added at any point in the process by clicking + New in the blue navigation bar. Once added, Alchemy automatically expands your data model and metadata, and propagates the addition(s) to the internal library of test methods. Once a test method is defined, it becomes available for use by users with the appropriate permissions within:

  • QC Specification record
    • QC Testing Specification/Processing Flow
  • QC Overview and Preparation record
    • QC Testing Specification/Processing Flow

The General Information section of the Test Method record includes:

Figure 4.14 Test Method - General Information

  • Test Method Name
  • Code
    • Required
    • System-generated; uneditable 
  • External Code
    • Used for integration with 3rd-party software
  • Status
    • Active
      • Available to add to a Lab Book
    • Inactive
      • Decommissioned from use 
  • Flexibility
    • Flexible
      • Used to measure the same properties under different conditions from process to process.
      • All trials must still be tested the same way within a process.
      • Note: Yields lower predictive accuracy but AI can still run and be of value.
    • Strict
      • Used to meet a standard, these test methods are tested under the same conditions each time, regardless of which process is being tested.
      • Note: Yields the highest predictive accuracy.
  • Lab Ownership
    • R&D
    • Application
    • Scale Up
    • Production
  • Created By
    • Auto-populated with the user who created the record; uneditable.
  • Created Date
    • Auto-populated with when the record was created; uneditable.
  • Attachment

The Requirements and Procedure section of the record is used to define all related Requirements and Procedure Descriptions in free-text entry fields.

Figure 4.15 Test Method - Requirements and Procedure

The Tests section of the record is used to select measured properties from the system library of properties marked as Measured in Lab Tests. Each property selected will display a table for capturing measurements.

Figure 4.16 Test Method - Tests

The columns for each property table include:

  • Condition-specific columns
  • Label
    • Used to define how each row will be displayed when the test method is added to a Lab Book.

New rows can also be added to the property tables for users to: 

  • Define a new set of conditions that must be satisfied while measuring selected properties. 

Note: Each property table needs at least one row before the Test Method can be used in a Lab Book.

4.2.4 Material Type

Material Type records are used to categorize materials in the system and can be created at any point in the process by a user with the appropriate permissions. 

The General Information section of the record consists of the Material Type Name.

The Subtypes section of the record allows users to associate all applicable subtypes that are  for the material type. 

Note: Subtypes can only be associated with one material at a time. 

The Specifications section of the record allows users to list properties associated with the material type. Selected properties will then display on all material records marked as the corresponding type.

Figure 4.17 Material Type

4.2.5 Material Subtype

Material Type records are used to categorize materials in the system and can be created at any point in the process by a user with the appropriate permissions. 

The General Information section of the record consists of the Material Subtype Name.

The Belongs To section of the record allows users to all material types the subtype is associated with. 

The Specifications section of the record allows users to list properties associated with the material subtype. Selected properties will then display on all material records marked as the corresponding subtype.

Figure 4.18 Material Subtype

4.3 Organizational Records

The Organizational records relevant to the Lab Book include:

  • Location
  • Company
  • Contact

4.3.1 Location

The Location record is used to define storage information and conditions of items for an organization or department. 

The General Information section of the record includes:

  • Location Name
    • Required
  • External Code
    • Used for integration with 3rd-party software
  • Company
    • Auto-populated when the location is associated with a company record; uneditable.
  • Location Type
    • Main Building
    • Department/Lab
    • Office/Storage
  • Located At
  • Street
  • Postal Code
  • City
  • State
  • Country
  • Email
  • Phone

In the Sublocation section, multiple sublocations can be associated with a Location record.

Figure 4.19 Location

4.3.2 Company

The Company record is used to define relevant information related to companies an organization may interact with. Interactions may include:

  • Raw material suppliers
  • Product testing
  • Product development
  • etc.

Figure 4.20 Company - General Information

The General Information section of the record includes:

  • Company Name
    • Required
  • External Code
    • Used for integration with 3rd-party software
  • Website
  • Relationship - choose several from the list of possible options:
    • Prospect
    • Supplier
    • Manufacturer
    • Customer
    • Distributor
    • Competitor
  • Description
  • Parent Company‍

Figure 4.21 Company - Additional Details

The Location List section allows users to create as many new locations as needed to associate with the company.

The Contacts List section allows users to create as many new contacts as needed to associate with the company.

The Subsidiaries section allows users to create as many new subsidiary companies as needed to associate with the company.

4.3.3 Contact

The Contact record is used to store information relevant to an organization's point of contacts for various companies they interact with.

Figure 4.22 Contact

The General Information section of the record includes:

  • First Name
  • Last Name
  • Role/Function
  • Company
    • The contact’s place of employment
  • External Code
    • Used for integration with 3rd-party software
  • Department:
    • Sales/Technical Sales
    • Marketing
    • Laboratories
    • Finance/Accounting
    • Production/QA/QC
    • Customer Service
    • Purchasing
    • Regulatory
    • Legal
    • Human Resources
    • Facilities/Warehouse Staff
  • Email
  • Phone #1
  • Phone #2
  • Location

Address, City, and Country pulled from the selected location

5. Appendix A - Units Library

The table displays all system supported auto-conversions between units of the same type.

Properties
Default Unit
Supported Units
Weight
kg
  • µg
  • mg
  • g
  • kg
  • t
  • oz
  • lb
Volume
m³
  • µL
  • mL
  • cL
  • dL
  • L
  • hL
  • mm³
  • cm³
  • dm³
  • m³
  • gal
  • tsp
  • tbsp
  • fl oz
  • cup
  • pt
  • qt
Density
kg/m³
  • g/mL
  • g/cL
  • g/dL
  • g/L
  • g/m³
  • g/cm³
  • kg/mL
  • kg/cL
  • kg/dL
  • kg/L
  • kg/m³
  • lb/gal
  • lb/pt
  • lb/qt
  • oz/gal
  • oz/pt
  • oz/qt
Temperature
°C
  • °C
  • °F
  • K
Time
s
  • s
  • min
  • h
  • d
  • w
  • mo
  • y
Gloss
GU
  • GU
Currency
$
  • $
  • €
  • $ CA
  • NOK
  • INR
  • IDR
Price per Weight
  • $/kg
  • €/kg
  • NOK/kg
  • INR/kg
  • IDR/kg
Price per Volume
  • $/L
  • €/L
  • NOK/L
  • INR/L
  • IDR/L
Pressure
Pa
  • mPa
  • Torr
  • mTorr
  • Pa
  • bar
  • mbar
  • psi
  • kPA
Speed
m/s
  • m/s
  • cm/s
  • dm/s
  • m/s
  • km/h
  • fps
  • fpm
  • mph
Angle
°
  • °
  • rad
Area
m²
  • mm²
  • cm²
  • dm²
  • m²
  • in²
  • ft²
Force
N
  • N
  • kN
  • gf
Energy
J
  • J
  • kJ
  • cal
  • kcal
Power
W
  • W
  • kW
  • hp
Frequency
Hz
  • Hz
  • rad/s
  • rpm
  • s-1
Length
m
  • nm
  • µm
  • mm
  • cm
  • dm
  • m
  • km
  • in
  • ft
  • mi
  • mil
Sound
dB
  • dB
Current
A
  • A
Coverage
L/m²
  • L/m²
Amount of Substance
mol
  • mmol
  • mol
Molar Mass
kg/mol
  • g/mol
  • kg/mol
Percentage
%
  • %
  • ‰
  • ‱
  • ppm
  • ppb
  • ppt
  • ppq
Acidity
mg KOH/g
  • mg KOH/g
  • mg KOH/100g
Krebs Viscosity
KU
  • KU
Dynamic Viscosity
Pa⋅s
  • mPa⋅s
  • Pa⋅s
  • P
  • cP
  • Ibf⋅s/ft²
Kinematic Viscosity
m²/s
  • St
  • cSt
  • m²/s
  • cm²/s
  • ft²/s
  • in²/s
Electrical Conductivity
S/m
  • pS/cm
  • nS/cm
  • µs/cm
  • mS/cm
  • dS/cm
  • S/cm
  • pS/m
  • nS/m
  • µS/m
  • mS/m
  • dS/m
  • S/m
  • S/in
  • S/ft
Thermal Conductivity
W/m⋅k
  • W/m⋅k
  • kW/m⋅k
  • W/cm⋅°C
  • cal/s⋅m⋅°C
  • cal/s⋅cm⋅°C
  • kcal/h⋅m⋅°C
  • BTU/h⋅ft⋅°F
  • BTU⋅in/h⋅ft²⋅°F
Molarity
mol/m³
  • mol/mm³
  • mol/cm³
  • mol/dm³
  • mol/m³
  • mol/mL
  • mol/cL
  • mol/dL
  • mol/L
  • mol/gal
  • pM
  • nM
  • µM
  • mM
  • M
Mass Flow Rate
kg/s
  • g/s
  • g/min
  • g/h
  • kg/s
  • kg/min
  • kg/h
  • lb/s
  • lb/min
  • lb/h
  • t/mo
Volume Flow Rate
m³/s
  • mm³/s
  • mm³/min
  • cm³/s
  • cm³/min
  • dm³/s
  • dm³/min
  • m³/s
  • m³/min
  • m³/h
  • µL/s
  • µL/min
  • mL/s
  • mL/min
  • cL/s
  • cL/min
  • dL/s
  • dL/min
  • L/s
  • L/min
  • L/h
Evaporation Rate
g/m²/h
  • g/m2/h
Length Ratio
m/m
  • mm/m
  • m/m
Weight/Surface Ratio
kg/m²
  • kg/m²
Force/Surface Ratio
N/m²
  • N/m²
Force/Time Ratio
N/s
  • N/s
Force/Length Ratio
N/m
  • N/in
  • N/m
Iodine Value
g I2 / 100g
  • g I2 / 100g
Weight Ratio
g/kg
  • g/100g
  • mg/100g
  • mg/kg
  • g/kg
Oil Absorption
L/kg
  • cm³/100g
  • L/kg
Specific Surface Area
m²/kg
  • m²/g
  • m²/kg
Energy per Serving
kcal/kg
  • kcal/100g
  • kcal/kg
Permeance
  • 1 Metric perm
  • 1 kg⋅s-1⋅m-2⋅Pa-1
  • 1 US perm
  • 1 ng⋅s-1⋅m-2⋅Pa-1

6. Appendix B - Adjustment Properties

Note: The appropriate permissions are required to make and apply properties to the system. Contact your system administrator for any questions.

As stated in Section 3.2.2 - Sample Testing, additional adjustment properties can be added as columns to the Trials table. To make and display these columns, use the following steps:

Create a new property record for the column, Adjustment %. Use the images below to fill out the record details.

Once the record is complete, click Apply Property to make the property visible to the system.

‍

Figure 6.1a Adjustment Percentage

‍

Figure 6.1b Adjustment Percentage

Next, create and apply the property record for Adjustment Estimate. Both columns should appear in the Trials table when an adjustment needs to be made in the Sample Testing record. Once the record is complete, click Apply Property to make the property visible to the system.

Both columns should now appear in the Trials table when an adjustment is added to the Sample Testing record.

Figure 6.2 Adjustment Estimate

7. Appendix C - Data Retention and Extraction

In both our user manual and API documentation, you will find comprehensive instructions on how to use our API for downloading your data. Our API is designed to give you access to all your personal data that we have stored, encompassing both the information you have provided and the data generated during your use of our services. By following these guidelines, you will be able to effectively retrieve your information during or at the end of your relationship with Alchemy.

Additionally, it is important to note that when you decide to end your association with Alchemy Cloud, we ensure that all of your data is thoroughly deleted from our systems. This step is crucial in making certain that Alchemy Cloud retains no access to your data once your service has concluded.

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