Last Updated on:
July 31, 2024
Purpose
This guide outlines how to reset the login password of a user’s account.
Reset Password
- Navigate to the user login portal and select Email as the sign in option.
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Figure 1. Login Portal
- Enter the email address associated with the account and click Next.
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Figure 2. Sign In
- Click Forgot password? below the password field
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Figure 3. Forgot Password
- Re-enter the user email address and click Send Me Reset Link.
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Figure 4. Set Password Request
- Open the email from Alchemy and click Set Password.
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Figure 5. Alchemy-Generated Request
- Following the listed criteria on the page, enter and confirm the password. If all criteria have been met, click Set Password.
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